My phone has water damage

Ckhernna9
Newbie
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SynthpopAddict
Champion - Level 1

If you have the insurance, file a claim for a replacement.  Otherwise, time to buy a new phone.  There are assorted things on the internet about resurrecting a water damaged phone, but chances are the phone isn't going to last long even if you can get it going again because the parts are going to rust out faster, particularly if it was salt water damage.

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I'm not a Verizon employee, just another customer trying to help.

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SynthpopAddict
Champion - Level 1

If you have the insurance, file a claim for a replacement.  Otherwise, time to buy a new phone.  There are assorted things on the internet about resurrecting a water damaged phone, but chances are the phone isn't going to last long even if you can get it going again because the parts are going to rust out faster, particularly if it was salt water damage.

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I'm not a Verizon employee, just another customer trying to help.
vzw_customer_support
Customer Service Rep

Oh, no! We are sad to see your phone got water damage. We know the importance of having a functional phone. Verizon is here to help.

 

What exactly happens when you attempt to use the phone? What troubleshooting have you completed? Are you looking to replace the device?

~Gilbert

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