I ordered a new phone and accessories which were never received. Verizon canceled the order however will not refund $$ or reship the order until they receive the original order even though they can clearly see that UPS has reshaped the order back to them. I am leaving on a 6 month roadtrip and not one person will help get this order resent or reverse the charges. This has been going on now for over a week.
We are sorry to read that you're having this issue with your order, we'll be glad to help out. In this case, the charges will be reversed once the order is received. If you have any questions in the meantime, let us know.
~Freddy
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