Not receiving texted website verification codes

[jwalt313]

I just switched to Verizon account and received an iPhone 16 Pro Max- I am not receiving texted website verification codes

[SynthpopAddict · Accepted solution]

You're welcome.  Here are some instructions from Google:

To enable SMS on an iPhone, you can do the following:

Open the Settings app
Tap Apps
Tap Messages
Turn on Send as Text Message

What Is SMS on the iPhone?
When this feature is enabled, your iPhone will automatically send messages as SMS when iMessage is unavailable. Messages sent using SMS will appear as green bubbles in the Messages app, while iMessages appear as blue bubbles.
If you're having trouble sending or receiving messages, you can try these steps:

Update your device to the latest version of iOS
Make sure your phone line is turned on
If you use multiple SIMs, make sure the phone number you want to use is selected and turned on

[vzw_customer_support]

I'm sorry you are not getting codes yet. If you ported the number to us. It could take up to 48 hours for all services to be up and running. -Joe

[SynthpopAddict]

If it is only short code texts you're not getting, make sure you have SMS enabled on your iPhone.  If the problem persists even after your port has finalized, then a Verizon tech needs to run their SMS diagnostic tool; I forgot exactly what it is, but it is something on Verizon's side which needs to be fixed.

[jwalt313]

Thank you. How do I find if SMS is enabled?

[SynthpopAddict · Accepted solution]

You're welcome.  Here are some instructions from Google:

To enable SMS on an iPhone, you can do the following:

Open the Settings app
Tap Apps
Tap Messages
Turn on Send as Text Message

What Is SMS on the iPhone?
When this feature is enabled, your iPhone will automatically send messages as SMS when iMessage is unavailable. Messages sent using SMS will appear as green bubbles in the Messages app, while iMessages appear as blue bubbles.
If you're having trouble sending or receiving messages, you can try these steps:

Update your device to the latest version of iOS
Make sure your phone line is turned on
If you use multiple SIMs, make sure the phone number you want to use is selected and turned on

[vzw_customer_support · Accepted solution]

To turn on SMS on an iPhone 16, you can do the following: 

1. Open Settings
2. Tap Apps
3. Tap Messages
4. Turn on Send as Text Message

-Nikki

[vzw_customer_support]

Hi jwalt313, so sorry for the trouble you're experiencing. If your text issue has not been resolved at this point, please respond to the private note I will send in order for us to find a resolution.

-Red