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Order not shipped

I purchased iPhone 14s as pickup over a week now and ready for pickup hasn't been done, I have been on the phone for hours and been in the chat for over 20 times but nothing has changed, I ordered home Internet and was shipped next day, verizon is playing tricks on us I will just cancel and close my account

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Verizon_Support

We are sorry to read that you are having issues with your order Mary1543. Did the phone show as being in stock when you placed the order? If you would like we can cancel this order and place a new one for you, that way you don't have to wait. If you would like to proceed, let us know.

~Freddy

Mary1543

I cancelled and trying to reprocess it, but they asking me to call before they can approve me, I just fedup with always calling

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