Phone goes directly to voicemail
1levytv
Enthusiast - Level 1

My iphone 12pro max goes directly to voicemail and does not ring

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Re: Phone goes directly to voicemail
SynthpopAddict
Contributor - Level 3

Is it possible you have do not disturb mode enabled or airplane mode is on?

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I'm not a Verizon employee, just another customer trying to help.
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Re: Phone goes directly to voicemail
vzw_customer_support
Customer Service Rep

Oh, no! Dealing with service problems can be overwhelming, especially if you are encountering voicemail issues. Verizon is here to help.

 

When did the issue start? What recent changes have you made (software update, phone upgrade, etc.)? Aside from the voicemail, any other problems?

~Gilbert

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