Phone service and representative service

I have been with verizon for less than a month. I've had my phone disconnected twice. At this moment I have no service have to wait till the morning. Due to fraud this has been going on for 3 weeks. I've sat at the store for 3 hours last week they said it was fixed. Now today I have the same issue. Customer service said they can't do nothing for I have to wait till tomorrow. I have 5 phone my phone I use for work. This is the worst service I ever had. I was with T-Mobile for 9 years never had this type of issue. I hope they let me out of this contract. 

Re: Phone service and representative service
Customer Service Rep

We're sorry to read about your concern with your service being interrupted Trash27. Fraud is something we take very seriously and we want to make sure that you get the help you need. We'll be sending a private message.  ~Peter