I am a new customer than a month as I type this I am currently on hold for over 1 hour with tech support I have one bar and when my cable went out last week I had no phone service you see my phone will only operate off WiFi Verizon towers are garbage I was promised at no charge extender that will help this never received it so today I am calling back to find out where the extender is and getting the run around the rep is trying to up sale me on some protection garbage and telling me that I have to pay for a extender he was supposed to transfer me as I sit on hold coming up to two hours the madder I get guess it is time to cancel my service since I am within the 30 day window and Verizon could care less mean while I am paying for internet through my cable company while paying Verizon for service I am not getting maybe I should call the PUC and file a formal complaint. Verizon is supposed to be the #1 carrier
We want to make sure that your service is working properly. Please tell us, is this impacting multiple devices? Does this happen during specific times of the day? Are all services being impacted? ~Geo
Start a new topic or ask questions in the open forum.
