My bill just over the last two months now says “sim out” next to one of the phones on the account, has never said it before. It’s an iPhone 12. Any thoughts?? No issues going on with the phone.
We're glad to hear that there are no issues going on with your device, Ljkelber. That is great news, and I can understand the concern over the change on your bill. We are here to help. Can you share a screenshot of what you're seeing so we can take a look at it? You'll want to make sure you block out any information like contact numbers, addresses, etc. to meet the community forums guidelines.
-Joseph
Can’t attach a photo
name
Apple Apple iPhone 12 Sim Out
phone number
Thank you for the informaton. We will be reaching out in a private message so you can share without exposing your personal information.
-Toni
We are here to assist should you still need help. If you would prefer there are other support channels that we have as well based on what best fits your needs. We look forward to assisting you with your concerns.
https://www.verizon.com/support/contact-us/#mobile
-Cynthia
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