SOS only
Calebh701
Newbie

My iPhone 13 Pro keeps going to SOS mode and won’t come out. I’ve talked to tech support 12 times over the last 2 weeks and even got a new phone mailed to me. I have a new SIM card as well… still doing it. Please help 

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vzw_customer_support
Customer Service Rep

Hello. We are here to help with your device SOS issue. To better assist, please tell us a little more. Is the new device software up to date? What are the troubleshooting steps you have completed?

~Maria

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