Stolen phone on delivery

19ericfuentes75

Who do I contact about the delivery of your phone, which was reported as being delivered, but it’s not here?

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3 Replies
vzw_customer_support
Customer Service Rep

Hello 19ericfuentes75, we would like to make sure that you receive your device. I will be sending you a PM to better assist you. 

-Luis

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vzw_customer_support
Customer Service Rep

Just checking in to make sure that you get the support you need! We want to ensure that your device gets delivered as promptly as possible. Please message us back here if you're still needing assistance. 

-Necia

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finnmon
Enthusiast - Level 2

Check delivery area and if device protection covers a replacement 

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