Tecover messages

Rabbithole333
Newbie

Recover messages and call log from iphone 15 after factory reset

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vzw_customer_support
Community Manager
Community Manager

Hello Rabbithole333. Messages and call logs would have to be backed up before the factory reset was processed. 

The default for an iPhone 15 would be Apple's iCloud system. You can that process at the following link https://support.apple.com/en-us/118105

If you use the Verizon Cloud you can restore any backup you have with the following steps. https://www.verizon.com/support/knowledge-base-106030/


-James

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SynthpopAddict
Champion - Level 3

If your data wasn't backed up before you did the factory reset, I doubt there's any way to recover it.

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I'm not a Verizon employee, just another customer trying to help.
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