Trade in for a lot less than offered

[Gcbalarezo]

I was offered 700 usd trade in. Now I see it was adjusted to a little more than 200 usd. My iPhone was in perfect condition and I don’t get an explanation why the credit I was offered is not being given to me.

[vzw_customer_support]

Hello, Gcbalarezo. Help is here. We know how important it is to get the best deal for your trade-in. Please tell us more. Do you have the trade-in submission ID? The tracking number? When did you upgrade? 

-Natasha