Trade in period for holiday gifts

laneym11
Newbie

Verizon is running a deal where you get $1000 trade in on an Iphone 16pro, which I would like to do.  However, they have a 30-day window to return the trade in phone and I want this to be a Christmas present.  If I bought it today, I would have to return  the trade in  by Christmas day, which isn't practical.  Is Verizon making any holiday adjustments on this policy?

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2 Replies
KittyKel1
Newbie

I am having a problem with my trade in phones. I was told by an agent that I had until Jan 29th 2025 because it was a holiday gift, and now I sent in my phones and am not getting the credit for them!! I feel completely duped and I was lied to!!

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vzw_customer_support
Customer Service Rep

Oh no! I am sorry this has happened and would love the opportunity to help fix this. I am sending you a Private Message now.

-Jaquetta

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