Unable to call 800 or 866 toll free numbers

j865803z
Newbie

I am unable to make calls to 8[phone number removed per the Verizon Terms of Service] etc, and getting welcome to Verizon message but your cannot be completed as dialed.

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Max1golf
Newbie

I can make other calls just not 800 numbers 

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Max1golf
Newbie

I can’t even call Verizon customer service 

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vzw_customer_support
Community Manager
Community Manager

We're sorry to read that you're having issues with calling certain numbers. When did this start? Were any changes made to your device before this started? ~Peter

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vzw_customer_support
Community Manager
Community Manager

Oh, wow! We are stunned to see you are encountering calling issues. Our goal is to offer the support you need. Let's gather more info.

 

When did the issue start? What recent changes have you made? Who else is experiencing this problem? Aside from the calls, any other problems?

~Gilbert

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SynthpopAddict
Champion - Level 3

Can you dial the 800 numbers if you first dial 1, then the area code, then the phone number?

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I'm not a Verizon employee, just another customer trying to help.
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caroma
Enthusiast - Level 2

I got the same issue here since I transferred my family lines to Verizon.  I reported the issue for about 10days but still no progress.

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