Unable to receive calls but I can receive texts

Dallas12345
Newbie

I can make and receive calls but some people can not make calls to me but they can text me. I have reset my phone, ensured call forwarding is off and ensured no one  is blocked or on do not disturb and the issue still persists 

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vzw_customer_support
Customer Service Rep

Hi Dallas, thank you for taking those steps. What happens when someone calls you? When did this start?

-Melissa

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