Phone text gets very large and then will not shut off.
Good morning. We would love to help. Are you attempting to delete the texts? Are they all from the same contact?-Joe
No the phone just freezes. Unable to do anything on phone
Doglov3r4ever, help is here. Please see the link below for the steps to complete a soft reset on your device. This will not erase anything but rather, force a soft reset. Please keep us posted.
https://www.verizon.com/support/knowledge-base-303148/#:~:text=Press%20and%20quickly%20release%20the,charge%20the%20device%20then%20retry.
-Natasha
