Unable to transfer
Srk1004
Newbie

My phone number is the error im getting when im trying to transfer my previous 12 max pro to new 15 max pro. Please help. 

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3 Replies
davitavd
Newbie

Did you fix it? I also got the same error as you

My Info tuan Nguyen Mobile - HCMC Viet Nam More: Thu mua iPhone cũ hcm
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vzw_customer_support
Customer Service Rep

Hello, davitavd, we know it's important to be able to make your transfer. To make sure we're on the same page, are you switching devices? If so, have you recently upgraded?

-Lauren

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vzw_customer_support
Customer Service Rep

We're sorry to read that you're not able to transfer to your new device. Was the new iPhone purchased from Verizon? ~Peter

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