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[Vpben]

 

I am having a worst experience with Verizon  services because I trade in device and didn’t get any credit still even after they got my old trade in device .havenot got any credit and they are charging extra bill every month,

how much was that phone? If I’m paying 1,000 with in 36 month. I gave my phone the credit was supposed to be 800

They said upgrade and it will be a free phone. Nothing free I feel we are overcharged on every bill my first bill was $475 so it’s almost a 2,000 dollars phone and I give up on my 13 smh

[vzw_customer_support]

Hello, Vpben. Help is here as you deserve some answers and a resolution regarding your trade-in. Please tell us more. Do you have the trade-in submission ID and tracking number? We can check on the status of your promotion. 

-Natasha

[Vpben]

Dealer where Verizon send asked if that could be electronic and I said yes so it need to show on the profile I did turned it to the placed was listed from Verizon. 

[vzw_customer_support]

Thank you for this information. We would like to get more details. We sent a Private Message to assist you. ~Geo