Usage details
poonugget
Enthusiast - Level 1

I’ve always been able to log onto my Verizon app & see current updated usage. Why is that no longer available? Usage details are no longer current & are from the previous month’s bill. Why can’t I see current updated usage? 

2 Replies
DiegooMyEggo
Enthusiast - Level 1

If you log into your MyVerizon app and go under usage. You will see a “who is using what” section. Under that section, it shows the lines under that account. Once you click a line, Verizon breaks it down for you. The amount of minutes, texts and data used. Also, it shows you which apps you use the most.

Hope this helps. Have a good one!

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vzw_customer_support
Customer Service Rep

Hello, poonugget. Help is here. Are you logged in as the account owner? There can be a delay in the usage reports. Just to clarify, you can only see the previous month's usage but nothing from this current billing cycle, correct?

-Natasha

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