eSIM activation problem

hamidraza01349

Hi, I have just received my Verizon device iPhone 15 yesterday and I am facing issue with the activation of my eSIM 

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6 Replies
SynthpopAddict
Champion - Level 2

I'd hoped that Verizon had fixed whatever this issue is with eSIMs sometimes failing to activate, but guess not.  You'll have to get a Verizon agent to manually push through the eSIM activation on their end, because sometimes it says the activation is done, but it actually isn't.

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I'm not a Verizon employee, just another customer trying to help.
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Brad_k1980
Enthusiast - Level 2

I had problems with eSIM activation of the iPhone SE 2022 4rd generation yesterday when trying to activate it on my account, it was an unlocked phone  that I tried to get to work on my account, now at this time I am without an active phone cause I do not have an active phone on my account to try and let me activate the phone due to eSIM activation failures

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Brad_k1980
Enthusiast - Level 2

I mean 3rd generation

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vzw_customer_support
Customer Service Rep

Happy Monday! Being on top of your equipment is crucial, especially if you are experiencing activation issues. Verizon is here to help.

 

We sent you a Private Message. Please review at your earliest convenience.

~Gilbert

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vzw_customer_support
Customer Service Rep

We are sorry to read that you have been having issues with activating your device, as we do offer the option to activate an unlocked phone. If you have any questions after visiting the store, let us know, and we'll be glad to help out.

~Freddy

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vzw_customer_support
Customer Service Rep

Having your phone up and running is always important. Were you able to get your phone activated? We will be sending you a private message to better assist you.

~Freddy

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