iPhone 16 won’t accept calls

TxMark1974
Newbie

I have 3 new iPhone 16 pros on a new Verizon plan. None of the phones will receive calls. Outgoing calls and texts  work just fine. Has anyone had this problem?

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vzw_customer_support
Customer Service Rep

We certainly want to make sure your new phones are working. Please verify the port status using the link below.

 

https://www.verizon.com/switch-to-verizon/check-status/

 

-Anthony