missing calls

jumaga2
Newbie

Hi, for the last year or so,  i know of two contact's calls that I only sporadically receive.  About 50% of the time, they go straight to voicemail.  And then sometimes they come through .  Sometimes it shows a missed call and sometimes there is no indication whatsoever that I've missed a call.  For example, my husband (an important contact!) called my phone while we were sitting TOGETHER at dinner the other night.  The first call didn't come through or indicate missed call at all.  The next two calls he tried DID come through.  There seems to be no rhyme or reason to this. I don't have "do not disturb" on, and his contact information is not blocked.  I've reset the phone, turned it off, etc.  This happens with one other contact of mine, maybe others that I'm unaware of.  We both have newer, updated phones (14s). Please help. 

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vzw_customer_support
Customer Service Rep

Hey there, jumaga2, I can definitely understand how missing calls would cause quite the inconvenience! I understand you have missed calls from your husband. Is he using Verizon service as well? Do you happen to know if this is happening when you are at a certain location?

-Lauren

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