pics not showing up on a text thread coming from an android user

[MSB44]

HI-

I am not receiving pics that are sent to my iphone 15 Pro in a text thread, from an Android user. I do receive the text, but the pic is missing. Please advise.

[SynthpopAddict]

Is it only one Android user, or all Android users you can't receive pictures in texts?  iOS 18 is going to support RCS format, but with iOS 17 and earlier not supporting RCS, maybe the Android user needs to send it as MMS format only and shut off RCS?

[vzw_customer_support]

Oh, wow! Dealing with picture messaging issues can be frustrating. Our goal is to help you in the best way possible.

When did the issue start? What recent changes have you made? Aside from the picture messages, any other problems?

~Gilbert

[Rhillier]

I am having the same problem and Apple says it is a Verizon issue.