sim-locked

[vinayreddykotla]

Dear Verizon Customer Support,

I hope this email finds you well.

I am currently in India and would like to use a local SIM card during my stay. I understand that my device is currently locked to the Verizon network, and I kindly request your assistance in unlocking it.

I am writing to request the unlocking of my iPhone 11 with the following details:

Model Description: IPHONE 11 BLACK 64GB VER-USA
Estimated Purchase Date: 2020-07-11
Purchase Country: United States
Locked Carrier: 2387 - US Verizon Locked Policy
Sim-Lock Status: Locked

If any additional information is required, please do not hesitate to contact me .

Thank you for your prompt attention to this matter. I look forward to your positive response.

[vzw_customer_support]

Hello. Thank you for reaching out to us on this platform. One of our goals is to keep you connected to your loved ones, especially when you are traveling. To better assist, please tell us. Is your Verizon account post paid or prepaid? Are you the account owner or an account manager/authorized user?

~Maria

[vinayreddykotla]

Hi maria,

I am not with verizon the contract has completed a couple of years back please release my phone

[vzw_customer_support]

Hello! Thanks for following up. Where exactly did you purchase the phone? What occurs when you attempt to use it?

~Gilbert

[vinayreddykotla]

not able to use the other sim . it shows activation requrired.

[vzw_customer_support]

Thank you for the information, vinayreddykotla. We can definitely take a closer look at your IMEI and shed some light on your concerns. To best assist, we'll be sending a Private message. 

~Izzy

[SynthpopAddict]

Hate to tell you this, but you're most likely out of luck.  Verizon can't unlock a phone overseas from what I've read elsewhere, and with you having left Verizon a few years ago, your account might not be able to be located by anyone now to prove that you are the legitimate owner of the phone.  If there is no way to conclusively prove you are the rightful owner, then there is no way to get a SIM lock appeal to go through.