voicemail wrong language

DEAN18
Newbie

when i call *86 all options are in spanish on voicemail. how do i change it back to english?

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SynthpopAddict
Champion - Level 3

That's odd.  Maybe it's something with the language settings on My Verizon?

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I'm not a Verizon employee, just another customer trying to help.

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vzw_customer_support
Community Manager
Community Manager

Thank you for reaching out regarding your voicemail.  What you can do to change it back to English is to select option 4 for Personal Options, then Option 2 for Administrative Options, then option 1 for General Options, then Option 5 for Language.  -Dee

View solution in original post

2 Replies
SynthpopAddict
Champion - Level 3

That's odd.  Maybe it's something with the language settings on My Verizon?

-------------
I'm not a Verizon employee, just another customer trying to help.
vzw_customer_support
Community Manager
Community Manager

Thank you for reaching out regarding your voicemail.  What you can do to change it back to English is to select option 4 for Personal Options, then Option 2 for Administrative Options, then option 1 for General Options, then Option 5 for Language.  -Dee