shacoria, thank you for coming over to our wireless family! I regret the issues you're having with service & we appreciate the troubleshooting steps that you've tried. Allow me to help make sure we get your service fully working with us. A port-in should only take about 4-24 hours to complete. (Please refer to "7. How long will it take to port my number?"
in this link https://www.verizonwireless.com/support/local-number-portability-faqs/)Have you received a text from us stating that the transfer/port-in process has been completed? If not, we would need for you to please contact our Port Center at 888-844-7095. They'll be able to see what is happening with the port-in process. We appreciate your patience as we get everything situated for you. AliciaD_VZW
I am also experiencing this problem. I had recently transferred over from t-mobile and I cannot receive any phone calls, but I can still make calls, facetimes and send texts. Please help
If this happens right after you switched from another company to verizon, and you are porting over your number, it's probably your port over failed. Contact verizon at 8775674899
I'm experiencing the same problem right now. did anyone get this resolved? I have contacted them the 6th time and went down to level 2 tech support. got two internal ticket numbers. still not resolved yet. Frustrating.
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