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$100 Verizon gift card that was ordered online not working/activated

Last week I ordered a $100 Verizon gift card from Verizon.com & received it today. Upon trying to check my card balance & receiving "The Gift Card Number or the PIN used is invalid" error I've come to the conclusion that my card was never activated. Please help

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KH-cathy29811

Hi @BRIVERS73
,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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