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I am having the same problem I never got my gift cards when I signed up and potted my number from T-Mobile
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We want to make sure you're getting your gift cards, Jleighco! Please, respond to our Private Note, so we can open your account and get to the bottom of what's going on!
*Chance
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I switched from T-Mobile to Verizon and they told me I can get $300 gift card and also $200 for the home internet I did both now I don’t see where I can claim my gift cards I don’t see them on my account
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We'd love to help you with your promotions, and we're sorry if you haven't been able to find them. These are located in your My Verizon app or the My Verizon website account section under "Make the Most of Your Plans". Please take a look and let us know if you have any problems.
~Jesse
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I saw a post somewhere else in these forums where someone said the way they got their gift card promos to work was if they used a computer to login to their account, not the My Verizon phone app.
I'm not a Verizon employee, just another customer trying to help.
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I left T-Mobile in promise of a 300$ gift card and all links provided have no way to claim it
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Thank you for raising your concerns about the trouble you're having with your promotion. Can you please share more details as to what happens when you try to follow the redemption process?
-Melissa
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sure. I copy and paste this m.vzw.com/rebatenotification and no way to claim gift card. It says redeem here but nothing. I reached out to support yesterday morning and no response yet. Only when I posted in public forum did I get a response
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That is indeed strange, JoeyT142. What happens if you follow this link: https://www.yourdigitalrebatecenter.com/#!/ and use promo code "300CARTOFFER24"?
-Joseph
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Can you please cont contact me Verizon i am experiencing the same problem
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I haven’t received mine either. Just left T-Mobile and no link works to get gift card
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Same issue I ported my number over and got a new line and have not been able to get a straight answer