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We just got our internet for hour home during the placing our new order we were given an amount that was guaranteed for 5 years
We do have direct pay but opted out of our checking to be the primary payee
Now our bill is completely off the charts . Costumer service is just giving us the run around
I email executive costumer relations but the call back number is not correct
Can someone plz help us through the core t channels . I have been spending majority of my time on the phone and it is torture
Hi Isa94, Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.
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