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Data Transfer Fee

I just upgraded my phone and was surprised we were charged $35, the rep explained to me this was for the smooth transition to my new phone. I was REALLY surprised once I got to the Verizon store and the charged me $30 MORE to simply transfer my data. Verizon seems to be nickel and diming you more and more.

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SynthpopAddict

I get the data transfer fee of $30; have heard of that before, but why you were charged $35 when you upgraded your phone? Usually, that $35 is an activation fee, but because you already had an existing line and were simply changing out the phone used on the line, shouldn't they have NOT charged you an activation fee? @vzw_customer_support
, any ideas?

Unless...the new phone also has a new number, in which case, it *is* subject to the $35 activation fee.

Verizon_Support

Hello, stephva21, thanks for reaching out about the fees you were assessed. When upgrading your phone, you will see a one-time $35 upgrade fee. As for the data transfer fee, I understand you visited a store location to have your data moved from one phone to another. What store location did you visit?

-Lauren

bob743htwcp

Verizon rep - What is an appropriate fee to transfer phone “image/data”, “in store” from one phone to another? I was told the fee ranged from like $35 to $50?

Verizon_Support

bob743htwcp The set up and go fee is $29.99 for a single device and $49.99 for multiple devices.

-Harry

MyMonkeyIs_TheBest1

Why was I charged $89.99 to transfer data to a phone? I already paid $35.00 to upgrade the line, but in addition was charge $89.99 for a "ReadyGo" fee. I was not told this would cost this much ahead of time. If I had known I could do it myself, I would have, to Avoid this fee.

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