Pending disconnect order never goes away

bjmoran
Newbie

Since I moved a few months ago, when making changes to my account, I get the 'Please contact the Verizon Local Business Office' message that never goes away. I have contacted Verizon chat reps several times and they toss me around to multiple different reps who each never address my actual problem and claim someone else can help me.

 

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kh_jenn
Moderator
Moderator

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.

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