I have been trying to get the Teachers Discount applied to my account for over a month. Unfortunately it has been one rabbit hole after another. Numerous phone calls and chats and I am still no closer to getting the discount. Applying for a discount should not be such a hassle! Can someone from Verizon get this applied for me?
I am having the same exact issue.
I signed up with Fios about 2 weeks ago and have been trying since to get the teacher discount and nothing. I have called tech support multiple times. I only get... "refresh/clear cache and keep trying." Mind you, I have to wait about an hour each time to speak to someone. I've tried on multiple browsers (chrome, mozilla, etc), different computers, and nothing. One of the reps put in a ticket for me, not sure what gets done after that, but it shouldn't be this much of a hassle to get the discount.
Please let me know if this was resolved for you and what you had to do.
Thanks
Hi sellinginnj,
Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.
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