BB Curve 8530 / MMS Messages

[jonesth]

Since I have upgraded to the 8530, I have been unable to receive MMS messages.  I can recieve pics on bb messenger, but that's it.  The store cannot give me an answer...I've tried upgrading, deleting apps,etc.  Anyone else had this problem???

[mathgal2003]

I have this same  problem.  Does anyone know how to resolve it?

[SuzyQ]

You can try dialing *228 option 1, and let the phone program and restart. If that doesn't solve it, then call customer service (*611 from your handset or 800-922-0204 from any phone) and have them check the messaging provisioning on your account. It may be something in the setup that needs to be "fixed".

[ChaunceyM_VZW]

Thank you SuzyQ for your response. Additonally, I would like to suggest removing the battery for 20-30 seconds. This is called a "hard reset". Often times it resolves the issue you have described.

ChaunceyM_VZW Support

Follow us on twitter @VZW Support