Community Home
Discussions
Mobile
5G / LTE Home Internet
Fios
Military
Accessories
Entertainment
Announcements
Off-Topic Lounge
Community Feedback
LevelUp
Activities
Leaderboard
Fun Zone
Groups
KB
Help
Knowledge Hub Popular Articles
Tutorials
Verizon Community Blog
Ask the Expert
Archives
Community FAQs
Ask Verizon
Troubleshooting
Roundtable
Community Leaders Feedback
Community Leaders Lounge
Community Leaders Knowledge Base
Child Item
Child Item
Search:
Search
Site Totals
61431 Questions Answered
270 Categories
Home
Help
Archives
Mobile Archives
Connected Devices (Archives)
Blackberry (Archive)
BB Storm will not charge or power up...help!
kmdows
I purchased my Storm on 4/11 and it has worked well until last night. The battery was at 40% when I plugged in to charge. The lightning bolt showed on the battery but when I got up this morning the BB was completely dead. I have had it plugged in to my computer for almost 2 hours and the LED light in staying red (not flashing). I have twice removed the battery for several seconds to no avail. Any suggestions???
Comments
seabright
No, it really sounds like a hardware issue.
DarkCobra
Everyone is right . . . take it in for service. RIM has managed to address quite a few of the software issues but unfortunately there are some deisgn hardware issues that are continuing to plague this device and Verizon will NOT sign off on any of RIM's proposed beta fixes until these type of hardware issues are fixed by RIM. But RIM can't (spell that "won't") be responsible for taking back all these devices with hardware issues. So the stalemate continues. Pretty sad huh?
Child Item
