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BB Torch - no internet

I bought a BB Torch 9850 9/19/11.   I received emails, but have not been able to open even one.  I cannot browse the internet.  I have spent literally hours in the store since my purchase, and on the phone to support.  They have done a hard reset, and so far, to this day, and 2 phones later....I still cant open an email or browse the internet.  Should I throw this {word filter avoidance}
in the creek?

Re: BB Torch - no internet

if the problems continued you should have requested a new device.  I've had my 9850 since Nov-2011 and love it.  I upgraded from a STORM 2.  While I liked my 2, I find the 9850 such a great phone.  The touchscreen keyboard, whether in portrait or landscape work well for me.