Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Backup assistant blackberry 8330
melissaannchile

Got the program installed, however when I try to run it, it states "backup assistant has lost network connection.  Please retry your operation"  I can connect with my browser etc. so I'm not sure what the problem is.  Any thoughts?

0 Likes
Re: Backup assistant blackberry 8330
Not applicable

melissaannchile wrote:

Got the program installed, however when I try to run it, it states "backup assistant has lost network connection.  Please retry your operation"  I can connect with my browser etc. so I'm not sure what the problem is.  Any thoughts?



Melissaannchile,

 

Hi there! 

 

What I recommend is removing the application by going to "Options>Advanced Options>Applications>Highlight BACKUP ASSISTANT>hit the menu key>Choose Delete.

 

Once it is removed, go back and re-download the application. Make sure all permissions are set to allow when prompted to Set Permissions. The complete steps are here.

 

Post here to ensure its working for you!

 

Thank you!

0 Likes