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Backup assistant blackberry 8330
melissaannchile
Member
‎07-07-2011 06:02 PM

Got the program installed, however when I try to run it, it states "backup assistant has lost network connection.  Please retry your operation"  I can connect with my browser etc. so I'm not sure what the problem is.  Any thoughts?

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Correct Answer!
Re: Backup assistant blackberry 8330
Not applicable
‎07-13-2011 07:27 PM
melissaannchile wrote:

Got the program installed, however when I try to run it, it states "backup assistant has lost network connection.  Please retry your operation"  I can connect with my browser etc. so I'm not sure what the problem is.  Any thoughts?


Melissaannchile,

 

Hi there! 

 

What I recommend is removing the application by going to "Options>Advanced Options>Applications>Highlight BACKUP ASSISTANT>hit the menu key>Choose Delete.

 

Once it is removed, go back and re-download the application. Make sure all permissions are set to allow when prompted to Set Permissions. The complete steps are here.

 

Post here to ensure its working for you!

 

Thank you!

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