BlackBerry Curve - Not Sending/Recieving Calls or SMS Messages

[KidsCowgirl455]

I activated my Curve yesterday and I started texting and caling fine, but all of a sudden it completely stopped sending and recieving calls or texts. I can still BlackBerry Message people, and see my previous texts, and I still have reception on my phone, but when I try to make a call, it says call failed, and when I try to send a text, it says retries exceeded and it fails. I've reset the phone, probably close to four times, and that hasn't helped... Please help if you can.

[ZeldaSchwartz]

I've got the exact same problem...hoping a call to Verizon helps.

[ZeldaSchwartz]

Just FYI - Verizon says it's my phone.  Strange that it worked yesterday.  Anyway, they've opened a trouble ticket on the problem and just said to wait!

[StreetDocRN]

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KidsCowgirl455 wrote:

I activated my Curve yesterday and I started texting and caling fine, but all of a sudden it completely stopped sending and recieving calls or texts. I can still BlackBerry Message people, and see my previous texts, and I still have reception on my phone, but when I try to make a call, it says call failed, and when I try to send a text, it says retries exceeded and it fails. I've reset the phone, probably close to four times, and that hasn't helped... Please help if you can.

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Hi,

Try to resend your service books.  Go to Email Settings>Press the Menu key and press Service Books.  Select to Send Service Books.

Doc

[PLEBITA]

DID YOUR PHONE EVER WOK AGIN? IM HAVING SAME ISSUE RIGHT NOW IT WAS WORKING FINE THIS MORING AT ONE IN THE MORING AND BY 7 IT DIDNT SEND TEXT AND IT WOULD NOT LET ME MAKE PHONE CALLS PLEASE HELP

[verizonmoderator1]

>Plebita, as this is a three tear old thread you are asking the question, I suggest you start a new thread with with greater detail.

This thread will now be locked<

Verizon Moderator