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Blackberry Curve 9330 problems.
Slaytonk
Newbie
‎10-03-2012 01:29 PM

My phone cant make calls or texts. I have data. But calling and texting fail.

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Correct answers are available for this post.
Re: Blackberry Curve 9330 problems.
vzw_customer_support
Customer Service Rep
‎10-11-2012 11:29 AM

No calls? No text? No good Slaytonk! Let's get yu working again. Is the data connection through WiFi? Are you getting any type of error message? Is this just happening in one location? Is the data connection through WiFi? If the phone's Wireless Mode is turned off, that would cause the phone to be able to still connect to WiFi for data but not make calls or text. Try turning wireless off and then on if it's already on http://bit.ly/QmcLPt.

Blackberry phones also benefit from the occasional reboot http://bit.ly/QulU6i to refresh the settings and connection to the network.

Keep me posted if that helps.
JenniferH_VZW

Please follow us on Twitter @vzwsupport


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