Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Blackberry Curve won't send emails
tstingley
Member

I am getting a message that says General Failure when I try to send an email. This JUST started happening today--about the same time my car broke down :smileysad:--I can recieve email, but cannot send. Tried restarting my phone....no luck.

0 Likes
Re: Blackberry Curve won't send emails
TamaraH_VZW
Verizon Employee

Oh no, it sounds like you had a bad day!!

Blackberry devices can be a little tricky. I'm wondering if you got the error 

General send failure: please try again 

If so, you may need to remove the battery for 5 seconds, place it back in the phone & try again. If that doesn't work, the next step would be to register the Host Routing Table again. You can do this by going to Options>Advanced>Host Routing Table>press Blackberry menu key>Register Now

 

The great thing about Blackberry's is that if you ever get an error message on the phone, from a computer, you can go to 

http://us.blackberry.com/support/devices/  select your device, type in the message you are getting in the ASK QUESTION box and you will get the steps to resolve the error.

0 Likes