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Browser stop working
jrvangundy65
Newbie
‎07-06-2011 11:19 PM

I updated my operation system to 4.5.0 and the Web browser stop working. I get an error message:

"Your device does not currently have any browser configuration service book entries. Please contact your service provider to enable the browser on your device."

 

How do i fix this?

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StreetDocRN
Champion - Level 1
‎07-07-2011 12:53 PM

Hey,

 

First, remove the back cover and pull the battery out for about a minute.  Then put it back, allowing the device to reboot.  Most of the time, that process will get you back up and running. 

 

Doc

 

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Not applicable
‎07-12-2011 06:02 PM

jrvangundy65,

 

Hi!  The battery pull is a great suggestion. I also want to add you can send service books to your phone for future reference. If you have a username and password for your Blackberry Internet Service account go here to log in from a PC and go to 'Settings' and click 'Send Service Books'.

 

Have a great day!

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