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Can't Forward picture messages from my BB Storm.

jmour04
Newbie
‎05-12-2009 05:18 PM
I receive picture MMS but can't forward them. When I fwd as MMS the pic shows as a green or grey box. I tried turning my phone off/on, a soft reset and pulled the battery. I saved the pic and then sent it but did the same thing. Any thoughts?
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oI_Platinum_Io
Enthusiast - Level 2
‎05-13-2009 01:25 PM

There has been a couple issues recognized for this like stated above. However, try resending your service books.

 

How do I resend service books on my Storm?

 

Go To Options

Advance Options 

Houst Routing Tables

Hit the menu key

Select Register Now

Wait about 2 minutes

Do a battery pulll

 

Once your device resets, see if their is any improvement. This has helped a few other members as well.

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EarthUnderSky
Contributor - Level 2
In response to oI_Platinum_Io
‎05-13-2009 01:45 PM

Sending service books is not going to fix this issue. This is a known bug in .75 OS. That it enough said. You cannot forward any pic using MMS PERIOD. [keep it relevant] Their is  a fix but I cannot tell you on this forum. Imagine that.

[please keep it courteous]

Message Edited by WendyM on 05-13-2009 11:33 AM
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