Does anyone know how to contact Verizon Blackberry Tech Support via email? They keep cutting me off or giving me the run around if I call on the phone.
Verizon tech support is only reached via *611 800-922-0204
Alas email is no more.
Good Luck
Only other suggestion I know as elector had a Good one is to Go to a Corporate store and have a Rep. contact a Tech support and help you that way.. Hope that Helps..:smileyhappy: b33
I sincerely apologize that you've had quite a time getting in touch with our technical support team, jah_spider. We have eliminated the email option (as mentioned) in order to provide assistance via phone, chat, social media or at: Contact Us | Verizon Wireless Our awesome community also provides great support here! What is going on with your Blackberry? TamaraH_VZW Follow us on Twitter @VZWSupport
>Edited to provide an active link<
Message was edited by: Verizon Moderator><
Hi,
I recently purchased a unlocked Blackberry 9550 & the Blackberry PIN is locked to Verizon thru a BES service account. Myself & the person that sold me the phone have tried to get the PIN released, but first I was told that it was not thru Verizon, then afterwards I was informed that it was attached to a BES service thru Verizon. All I would like to do is get the Blackberry PIN released, so I can use it with my BIS service in a foreign country & I am even willing to hook it up on Verizon once I am back in the USA, but only if I can actually get the PIN released. I have tried to follow you, so I could send the information required for you to look into it, but my request has not been accepted yet.
Thanks,
There are third party PIN/Device unlocking services. do a google search for them. You pay a fee to that company instead of going through the hassle of waiting for the cell provider.
You will need the full device name, serial number and esn or emeid from the device to get the unlock code.
You are talking about a different code. This can not be done without the provider. If you read my last comment, the phone is unlocked already. Thanks for your input anyway.