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Failed to start Mobile Internet
DanRio
Member

I have a Blackberry Storm 9550.  When I connect it to my computer, it syncs just fine.  But then when I click the "Mobile Internet" button, it won't connect.  This was working in the past.  I have not made any profile or configuration changes to this phone, nor changed plans.  Any idea what might be causing this?

 

The error message I get:

Failed to start Mobile Internet

Initialization of Mobile Internet failed.

Please check your profile settings and make sure your radio is turned on.  The service mght also have been turned off by your wireless service provider or your administator.

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Re: Failed to start Mobile Internet
ChaunceyM_VZW
Novice

Hello DanRio! I can help you find a resolution for the problems you've encountered. Often times when an issue like the one you described occurs, you can send the service books and resolve the issue. I have provided you with the step by step instructions to complete task.... http://tinyurl.com/9xm4acx3  Please let me know if this resolves your concerns.

ChaunceyM_VZW

Follow us on twitter @VZWSupport

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