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Have a message at top of BB Curve that says I have 1 message

HarleyRider
Newbie
‎08-15-2009 04:52 AM
Have a 1 next to an envelope on the right top of my BB Curve. But there are no messages. I have looked in every folder and there is nothing. If I roll my track ball over my two mail profiles one of them also shows a 1 next to it, all folders are empty not even a saved read message....... HELP!!!!!
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cgbb
Enthusiast - Level 3
‎08-15-2009 02:36 PM
Go into your messages and check to see if any are still bolded (unread). If there is a message like that open it and then close it. This should fix the problem. Hope this helps.
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HarleyRider
Newbie
In response to cgbb
‎08-15-2009 10:45 PM
No messages to check as I indicated in post... Have deleted everything thinking that might be problem.
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LOWFLYER
Contributor - Level 2
In response to HarleyRider
‎08-17-2009 04:46 AM
Have you checked the msg folder as well?  Not your email folders, but your general message folder that holds everything from missed calls, to texts and email from the other folders.
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HarleyRider
Newbie
In response to LOWFLYER
‎08-17-2009 11:08 AM
Yes I did. Took it to Verizon they re-installed new firmware and its gone.
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