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Help! Cannot setup e-mail for BlackBerry 9330

This is a new phone for me (but I have had the 9330 in the past).

I am unable to set up my email account or any email account for that matter. When I go into Setup and click on the Email Accounts icon, nothing happens. It does not click through whatsoever and I am unable to do anything with it.

When I open the Email application, only missed calls and Facebook notifications are present.

Under Application Properties for my Email Setup Application and under the subcategory of Details, it says "Installed: Unavailable"

Can anyone help? What do I do? I need to be able to acess my emails constantly for work Smiley Sad

Re: Help! Cannot setup e-mail for BlackBerry 9330

Hi ~~

I know 3+ years have gone by since you asked this question.

Do you remember how it was finally resolved?  I am having the same problem with a Bold 9930 that I just got.