I just had to get a new bb cause my first one had stopped charging. And since I've had this one it has been slow. I have not been able to get all the apps I paid for off of app world on it. And it will not update, it will "freeze" for a few seconds to a minute. I can push a button when its "asleep" and it acts like its trying to refresh its self. This is like my fifth blackberry and I've never had this problem before. Help please.