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Help!!!!
vthompson18
Member

My blackberry curve will not let me do the backup assistant. I have tried shuttign it down and rebuting, uninstalling it and reinstalling it! I dont know what to do and I need my contacts!!! Help me PLEASE!

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Re: Help!!!!
fralexandr2
Member

You should be able to export/save the contacts to a micro sd card.

Please provide the model number for your blackberry curve, so someone can look up a guide for it and walk you through the steps.

The model number should look like: BB9330, BB8330, etc.

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Re: Help!!!!
vthompson18
Member

bb8330

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Re: Help!!!!
fralexandr2
Member

http://www.ehow.com/how_7482619_copy-contacts-8330-microsd-card.html

You can stop on step 6 if you only need to copy it to computer.  You will need Blackberry Desktop Manager and a USB to mini USB cable, a microSD card will be needed for the last few steps.

This copies the contacts to your computer as a Blackberry ipd file though, so it isn't very useful unless you're getting another Blackberry.   (Edit: there are also some blackberry file converters that might work).

Do you get an error message when you try to use backup assistant?

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Re: Help!!!!
vzw_customer_support
Customer Support

Hi there VThompson18!

Contacts are so important so I'm glad you're looking to back them up!  Your Blackberry 8330 has to be on the current software 4.5.0 in order for Backup Assistant to function.

Please visit this page to follow steps on updating your software:
http://support.verizonwireless.com/system_update/curve8330.html

There are many other benefits to updating your software so don't hesitate to do so!

Thanks,

MelissaM_VZW
Please follow us on Twitter @vzwsupport

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