How can I get my ringtones back after the BB Upgrade?

I lost all of my ringtones (ones that came with the phone as well as the ones I downloaded) after completing the upgrade. I have tried using several of them. I keep getting an error message of "Invalid ringtone selected, please make another selection". Any suggestions?

thanks

Accepted answers

StreetDocRN

Hi,

Did you back up your Tour before you upgraded? If so, it will be in the backup file and you can recover any files or apps with Blackberry Desktop Manager.

Doc

All comments

StreetDocRN

Hi,

Did you back up your Tour before you upgraded? If so, it will be in the backup file and you can recover any files or apps with Blackberry Desktop Manager.

Doc

brss

thanks so much! they are all back!

StreetDocRN

Hi,

Glad you got them back. Make sure to mark this thread as Solution Accepted so others will know.

Doc

Hayley

Same problem, and this worked, thanks! I'm tech dumb :smileyhappy:

Hayley

Ok, I am clueless. I thought I got it becuase I found the ringtones in my files on my handheld, but I am not sure how to restore them?? I guess I didn't back anything up when I did the upgrade directly from my handheld. What can I do?