I have to shut my phone off to get my email to come through? Blackberry Q10. Any ideas on how to correct this?

bostravel
Enthusiast - Level 2

I have to shut my phone off to get my email to come through? Blackberry Q10. Any ideas on how to correct this?

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  • Q10

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Snn5
Legend

Sounds like a sync issue.  Do you have a long time in between sync periods?  Or do you use push services instead of scheduled sync?

bostravel
Enthusiast - Level 2

I have never had the problem before it just started. do you think if I reload the email it might correct it?

Snn5
Legend

Refresh, reload, restart.  Id try all the above.

bostravel
Enthusiast - Level 2

Thank you

Snn5
Legend

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