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Locked up
Ineedadrink
Member

O.K. I downloaded the new OS for my 9330 Curve today from the Blackberry Desktop after syncing and recovering all the data on the phone. Unfortunately, the update locked and sat there for about 3 hours before I finally unplugged the phone from the computer. The downside is that the phone doesn't work now other the coming up with an app error 200 and allowing you to reset it which gets you into a loop because it brings you back to the same point of APP ERROR 200. Any thoughts?

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Re: Locked up
Spiral
Sr. Member

Sorry for your problem, see the attached link for a good help tutorial to aid you in recovering your system.

 

Good luck.

 

Blackberry 101 - Nuked OS recovery

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Re: Locked up
JohnB_VZW
Verizon Employee

Thank you Spiral for your suggestion and the link you provided. 

 

@Ineedadrink, if you are still getting this error message I would suggest performing a clean reload of the BlackBerry device software to remove the error. Click here for instructions.

 

If you continue to get the error message after performing a clean reload, please let us know.

 

Thanks

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